Assistant Service Advisor

Location: St Joseph, MO, United States

Anderson Kia is looking for an Automotive Assistant Service Advisor to join our fast-paced shop. You're the person we are looking for if you care about taking care of customers, take pride in your work, think of the automotive industry as more than just a job, and see yourself as bringing great value to our company. We’re a family-owned business that began in Nebraska over 30 years ago.  We believe in doing business in a way that builds up the community around us, and we have centered our mission on valuing people.  Anderson Auto Group consists of eight retail locations in Nebraska and Missouri. BENEFITS FOR FULL TIME SERVICE ADVISORS: Paid Vacations & No Weekends Professional Development & Continued Education Employee Appreciation Events Such as Cook-Outs, Outings, and Contests A 401k Match DAY ONE Medical (Starting at $30/month) , Dental, Vision, Life & Disability Insurances Employee Discounts on Vehicles, Service & Parts RESPONSIBILITIES OF ASSISTANT SERVICE ADVISOR: Greet customers promptly Obtain customer and vehicle information Provide clear communication of the repair process Clearly report all vehicle symptoms as described by the customer Move customer vehicles in a responsible and caring manner Assist Service Advisor with handling customer complaints Follow-up with customers to gauge satisfaction and foster loyalty Assist Service Advisors with all tasks to keep operations running smoothly REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Previous experience in the automotive space a plus Above average energy level A desire for a long-term career with a growing organization Personal and professional integrity Professional presence and communication skills As part of our application process, all applicants will be required to pass a pre-employment drug screen and background check. Applicants must be at least 18 years of age and be authorized to work in the U.S. A valid driver’s license is also required. Anderson Auto Group is EEOC compliant.

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