Title: Client Service Associate
Location: Chicago, IL (Onsite – Chicago Board of Trade Building)
Schedule: Full-time, Monday–Friday, onsite
Compensation: $85,000 – $95,000 base salary depending on experience
Discretionary year-end bonus
50% employer-covered health and dental insurance
401(k) plan available
Strong growth and compensation upside based on performance
Responsibilities
Provide high-level client service and daily support to financial advisors and the company’s CFP.
Build and maintain trusted client relationships through consistent, professional communication
Support the Blue Line Capital team in cultivating and strengthening new and existing client relationships
Execute money movement transactions at the request of clients and/or advisory teams
Respond to general, non-investment-related client inquiries regarding account services
Assist with client account onboarding and maintenance, including collecting required documentation and entering profile information in a clerical capacity as directed
Pre-fill and process account documentation accurately and efficiently
Provide clients with information regarding account details such as investment objectives and risk tolerance
Answer inbound calls and place outbound calls to provide updates on service requests
Manage calendars and coordinate meetings, including logistics and preparation of materials
Remain current on firm policies, procedures, and technology platforms
Participate in firm initiatives, training programs, and special projects as assigned
Assist with general in-office administrative and operational support functions
Experience
Minimum of 4 years of experience in a Client Service Associate or similar role
College degree required
Active Series 65 license
Minimum of 4 years of experience with Schwab onboarding and Orion Advisory Technology software
Working knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
Exceptional attention to detail with strong organizational and prioritization skills
Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent written, verbal, and interpersonal communication skills
Strong time management skills with the ability to meet deadlines
Team-oriented mindset with the ability to collaborate effectively
Ability to perform well in a fast-paced, evolving environment
Adaptable, highly organized, and capable of multitasking
Goal-oriented, self-motivated, and results-driven
Tools & Technology
Schwab onboarding and Orion Advisory Technology software
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Team & Environment
Lean, collaborative team (~12 employees)
High-visibility role with direct impact on brand growth and business performance
Fast-moving, entrepreneurial culture requiring initiative and adaptability
Opportunity to build and shape the brand function from the ground up
At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on skills-based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including customer success, sales & marketing, finance & accounting, administration, HR, operations, and technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and employer-of-record services, and we are committed to equitable & inclusive hiring practices on a national scale.
Benefits: Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)
If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.
We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.
Work authorization: At this time, we are unable to offer employment sponsorship.