BJ's Wholesale Club - - Responsibilities: Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager; Models and provides excellent Member service, while coaching, teaching and developing team members to do the same; Drives membership metrics through acquisition, retention, loyalty and experience programs; Drives member engagement, speed, and productivity on the front end; Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members