Harris Teeter - - Responsibilities: Supervise up to 120 associates in the Customer Service Department and accounting office.; Assist the Department Manager with the overall direction, coordination, and evaluation of these departments.; Carry out supervisory responsibilities including floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assisting in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.; Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed.; Provide immediate coaching/feedback to associates who are not in compliance with expectations.