Have you ever thought about a career in the fast-paced world of precious metals? If so, Upstate Coin & Gold is offering an exceptional opportunity to become part of an industry-leading company where no two days are ever the same.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Keys to Success: Motivated: You are a self-starter who thrives in fast-paced transactional environments and are excited to learn about new industries. Detail Oriented: You have a quick mind for accuracy and have the uncanny ability to spot errors. Innovative: You are a problem solver not content in a job where is it the same thing day in and day out. You want to dive deeper and know the “why” of processes. You enjoy identifying ways to improve workflow. Ambitious: You want to help build something from the ground up and lead by example. Responsibilities: Managing, in conjunction with the Operations Manager, all day-to-day aspects of a fast-paced, high sku wholesale processing and distribution operation, including (but not limited to) the following functional areas: shipping, receiving, grading and processing and inventory management Managing the strict adherence to all applicable operational, health and safety, inventory control, security, and HR-related SOPs in a consistent, fair, and cost-effective manner Consistently meeting or exceeding all operational and customer service related KPI targets Identifying opportunities for ongoing process improvements, equipment upgrades, additional training opportunities, staffing changes, and/or workplace health and safety improvements Delegating tasks as needed while understanding that the accountability for the performance of such tasks remains with this position Supervise staff of 15-25 to efficiently complete daily, weekly, and monthly objectives in a manner that builds upon our best-in-class service for our wide array of vendors and customers May assist in hiring, onboarding, performance reviews and disciplinary processes, upon request by Operations and / or HR Manager Updating all relevant SOPs and training materials on an ongoing basis Preparation of all required daily/weekly/monthly reports All other tasks as assigned by management

Qualifications: Bachelor’s degree in Business Management, Operations Management, or a related field of study; advanced training or certifications highly desirable Minimum three (3) years of operations management experience in a warehouse, pick/pack/ship, or 3PL environment Minimum one (1) year of experience in a management or lead role Occasional travel to the company’s Syracuse, NY location, vendor meetings, off-site training meetings, trade shows, or other business-related functions may be required Excellent time management skills Experience working with/managing package delivery vendors and service providers (UPS, FedEx, USPS) Working knowledge of carrier (UPS) or other third-party automated shipping software system Excellent analytical and problem-solving skills Hands-on, “roll up your sleeves” mindset when it comes to leading by example and helping meet daily customer requirements efficiently xsgimln and with a high level of accuracy Ability to think on one’s feet and adjust schedules and workflows to adapt to daily changes in demand Strong written and oral communication skills Proficient in MS Office and Google Suite tools Hands-on ERP experience is a plus, NetSuite highly desirable Strong working knowledge of OSHA and other related workplace safety requirements Total Rewards Package: Competitive compensation based on experience Annual performance bonus opportunity based on meeting/exceeding project management metrics and KPIs Up to 6% company match on 401(k) Employer-paid profit-sharing and cash balance plans Comprehensive medical, dental, vision, and Employee Assistance plans HSA and FSA plans (pre-tax benefit) Company paid STD, LTD, Life, and AD&D Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet PTO and paid holidays Employee discounts Extensive on-the-job training and opportunities for advancement