Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Tucker, GA. This is a great opportunity to further your existing skills as a Customer Service Representative, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Responsibilities:

· Maintain real-time phone communication with in-home delivery driver teams, helping them stay on schedule, troubleshoot issues, and report delays or exceptions

· Speak with customers when delivery teams encounter issues, de-escalate concerns, and act as a bridge between customers and drivers in both English and Spanish

· Follow up on missing updates or miscommunication, escalating issues to contractors, the Lead CSR, or Operations Manager as needed

· Support end-of-day check-ins by guiding driver teams upon return, ensuring proper trash and haul-away drop-off, and confirming check-in with staff

Requirements:

· Fluent in Spanish and English with the ability to confidently speak and understand both

· Comfortable using the phone throughout the day in a fast-paced environment

· Strong, assertive communicator who can remain calm and professional when working with drivers and customers

· Dependable and flexible with shift start times; basic computer skills including email, Excel, and GPS/dispatch tools

Perks:

· Shift: Rotating schedule (First Shift: 6:00 AM - 2:30 PM | Second Shift: 12:00 PM - 8:30 PM)

· Weekly paycheck

· Pay: $17.00 - $18.50 per hour

· Access to Adecco's Aspire Academy with thousands of free upskilling courses

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Customer Service Representative position with Adecco in Tucker, GA, apply today.

Pay Details:

$17.00 to $18.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.