Responsive Recruiter As a Customer Care Team Member with the Eric Strobel Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Compensation: $40,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Prescott Valley, AZ and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning Benefits include: Simple IRA, license reimbursement, bonus based on performance, competitive salary, opportunity for advancement, paid time off, training & development, flexible schedule, and health insurance. Responsibilities include managing customer inquiries and resolving issues, maintaining client records and updating information as needed, assisting with customer retention strategies, and coordinating with other departments to ensure customer satisfaction. Qualifications include strong communication and problem-solving skills, experience in customer service preferred, ability to handle high-stress situations calmly, insurance license required, and bilingual Spanish preferred.