Customer Support Specialist (Healthcare – Office Environment) Clearwater, FL (Onsite) $22.00/HR Full-Time | Monday–Friday | No Weekends | Normal Business Hours Location: Clearwater, FL 33759

We are hiring a Customer Support Specialist to join a growing healthcare technology company focused on delivering an exceptional patient and customer experience. This is a great opportunity to get your foot in the door with an organization that is expanding, offering long-term stability and opportunities for advancement.

What’s Great About This Opportunity • Monday–Friday schedule with no weekends • Consistent daytime hours • Fun, team-oriented work environment • Opportunity to grow within a rapidly expanding healthcare technology company • Clear path for advancement based on performance • Collaborative culture with strong internal support • High-impact role supporting both patients and internal teams

What You’ll Do • Serve as the primary point of contact for patients, clinics, and healthcare providers • Handle product orders, service issues, and account inquiries • Educate patients and customers on products, usage, and delivery timelines • Support the sales team with order processing, tracking, and follow-up • Manage inbound and outbound calls, emails, and messages with urgency and professionalism • Resolve customer concerns while maintaining HIPAA compliance • Document all interactions in CRM/EMR systems • Partner with internal teams (sales, logistics, billing) to ensure a seamless experience • Monitor open orders and backorders, ensuring timely follow-up and fulfillment

What We’re Looking For • 2+ years of customer service or dispatching experience • Experience handling high-volume calls, emails, and/or chats • Strong communication and problem-solving skills • Ability to multitask and stay organized in a fast-paced environment • Experience with CRM or EMR systems preferred • Bilingual Spanish is a plus, not required

Work Environment • Office-based role • Moderate noise (calls, meetings, computer audio) • Extended time working at a computer • Regular, reliable attendance required

If you’re looking for a role where you can grow, advance, and be part of a high-energy team, this is a great opportunity.

TempExperts is an equal opportunity employer.