Grocery Retail Manager Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Adhere to all local, state, federal laws, safety and food safety regulations, and Company guidelines. Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Offer product samples to help customers discover new items or products they inquire about. Inform customers of Grocery GM specials. Recommend Grocery GM items to customers to ensure they get the products they want and need. Review "sell by" dates and take appropriate action. Label, stock and inventory department merchandise. Execute CAO and Key Retailing Programs and maintain sales floor and backroom standards. Perform Price Changes and ensure overall price integrity. Ability to bend, squat, kneel, and lift/carry objects up to 50 pounds throughout shift. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Operate equipment safely and efficiently. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Report all safety risks or issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Retail experience Second language (speaking, reading and/or writing) 18 years of age Effective communication skills Knowledge of basic math (counting, addition, and subtraction)