Job Responsibilities

Primary Job Functions:

• Assists with the completion of the assessment process of patients including but not limited to the following: Height/weight, vital signs, and current medication list.
• Administers injections, observing the seven rights of medication administration.
• Communicates effectively with the physician and care team regarding the patient's physical and mental condition.
• Interfaces actively and cooperatively with a multi-disciplinary team.
• Reports laboratory results to the physician.
• Responds to patient phone calls in a timely and appropriate manner.
• Calls in prescription refills as directed by authorized prescribers.
• Facilitate PAs for prescriptions.
• Updates patient medical records as needed.
• Collects and prepares laboratory specimens, including venipuncture and point of care testing.
• Assists in instructing patients about medication and special diets.
• Provides emergency care as needed (CPR, MindSet, etc.), according to the AltaPointe Policy & Procedures.
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
• Meets AltaPointe productivity standards.
• Effectively demonstrates the application of MA competencies.

When necessary, provides coverage at other Baldwin County outpatient programs.

• Adheres to professional code of ethics.

Supervision and Consultation:

• Seeks clinical supervision and consultation needs.
• Accepts and employs suggestions for improvement.
• Actively works to enhance clinical skills.

Clinical Record Keeping:

• Documents in a timely fashion per AltaPointe policy.
• Documents in a clear, concise manner regarding all patient care provided.
• Completes all required forms, logs, notes and other applicable documentation promptly and accurately.
• Writes legibly on handwritten documents.
• Meets AltaPointe productivity standards.

Courteous and Respectful Attitudes Towards Patients, Visitors and Coworkers:

• Treats patients with care, dignity, and compassion.
• Respects patient's privacy and confidentiality through knowledge of and strict abidance to HIPAA standards Is pleasant and cooperative with others.
• Assists patients and visitors as needed.
• Does not allow personal values to inhibit the ability to relate to and care for others.
• Is sensitive to the patient's needs, expectations, and individual differences.
• Is gentle and calm to patients and families.
• Is pleasant and cooperative with others.
• Works in a dependable, cooperative, and positive manner with program and AltaPointe staff members.

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees, when required.
• Completes assigned tasks in a timely manner.
• Accesses appropriate community resources according to patient needs.
• Follows AltaPointe Policy & Procedures.
• Maintains current State license and requirements for renewals (i.e., CEUs).
• Attends required in-services and workshops.
• Other duties as assigned.

Physical Requirements of the Job:

• There is frequent standing while getting files, paperwork, and administering injections.
• Sitting is frequent by nature and up to 5-10 minutes; however, extended sitting could be up to 1.5 to 3 hours for documentation.
• Squatting and/or lunging frequently to stock supplies and retrieve needed material from file cabinets and bookshelves.
• Fine manipulation for writing, handling paperwork, and dispensing medications to patients.
• Pushing and/or pulling force up to 1-5 pounds force, horizontally, to open file cabinets and place binders on bookshelves.
• Lifting various ranges from the floor to overhead with weights up to 1-5 pounds frequently.
• Any other duties assigned by supervisor.

Qualifications

Minimum Qualifications:

Possesses current certification for a Certified Clinical Medical Assistant or equivalent.

Knowledge in topics, outlined below, to be attained within (6) six months of employment:

• General knowledge of nursing care.
• General knowledge of psychiatric disorders.
• Knowledge of medical terminology, especially those terms associated with psychiatric care.
• Familiarity of psychopharmacology.
• Demonstration of safe medication administration practices including injections.
• Knowledge of crisis intervention.
• Knowledge of utilizing electronic health record systems.
• Knowledge of cultural diversity.
• Knowledge of Trauma Informed Care Principles.