Public Health Clinic And Vital Records Team Clerk

This position is in the UPEC - General bargaining unit. Oral exam is tentatively scheduled for May 2026. Responses to supplemental questions required. Final filing date: May 01, 2026 at 12:00 PM. Salary information: $3,359 - $4,287 approximate monthly / $19.38 - $24.73 approximate hourly. This position is in the UPEC - General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Public Health Branch focuses on community-wide prevention of communicable disease, chronic disease, injury, substance abuse, family violence, and lead poisoning. Public Health helps the community develop policies and support community environments that encourage healthy behaviors. It promotes nutrition and physical activity, healthy aging, worksite wellness and healthy communities. Public Health is also where the HHSA's emergency response unit is headquartered, and its laboratory provides testing services for Shasta and numerous other Northern California counties.

Under supervision, to perform a variety of clerical support duties as part of the public health clinic and vital records team. These teams support a variety of community services including but not limited to front desk reception, immunizations, tuberculosis screening, birth registration, and death registration.

The ideal candidate will have one (1) or more years of full-time experience working in a medical setting; one (1) or more years of experience using computers to register and track patient/client information; working knowledge of and/or training in common medical terminology (an advanced knowledge of medical terminology, basic anatomy, and physiology is not required but is preferred; the ability to communicate effectively with the public and staff members; and consistently exercises exceptional attention to detail. Possess a valid California driver's license and able to meet Shasta County's automobile insurability requirements. The ideal candidate will possess the ability to exercise sound judgment when navigating established procedures and regulations; enter data accurately into automated systems; efficiently convey information verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; establish and maintain effective working relationships; and follow written and oral directions and instructions.

This class is one of a clerical and administrative aide to a hospital unit, public health clinic, or mental health outpatient facility. Medical Services Clerks assigned to the operations desk assist in the admissions process, expedite the flow of written and oral information among appropriate personnel, and relieve health professionals of administrative detail in patient care.

This assignment is specific to employees of a covered health care facility who provide patient care, health care services or services supporting the provision of health care for fifty percent (50%) or more of their work week as outlined in Senate Bill (SB) 525.

Examples Of Essential Duties

Duties may include, but are not limited to, the following:

Acts as the receptionist within the division or unit of assignment; answers the telephone and replies to routine questions; makes appointments; takes and relays messages; checks medical records to see if orders by physicians have been completed and places reports and other materials in the records, such as laboratory slips and X-ray reports; records, admits, transfers, and discharges; interviews patients and/or relatives to obtain personal and insurance information; makes calls to various hospital areas or clinics on matters relating to patient care activities; maintains records and assists in the preparation of forms and reports and types these materials; orders and maintains adequate unit supplies; prepares and maintains daily patient census; orders dietary supplies and records change in patients' diets; may arrange patient transportation; cashes out daily.

Qualifications

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: Clerical practices and procedures; procedures and techniques involved in providing personal service for patients, and in caring for equipment and supplies; common medical terminology routinely used in reports, patient records and charts for the division to which assigned; hospital or clinic layout, routine, procedures, and policy; interviewing techniques.

Ability to: Follow technical oral and written instructions involving a considerable amount of medical terminology; interview people and evaluate the accuracy of the information given; work effectively in emergency and stress situations; type with accuracy and moderate speed; establish and maintain effective working relationships with staff personnel and the public; operate common office equipment as required by nature of assignment.

Minimum qualifications: One (1) or more years of clerical experience in a medical setting, affording an opportunity to gain familiarity with medical terminology, forms, and procedures applicable to the support level.

Responses to the following must be submitted with a completed application.

1. Do you possess one (1) or more years of experience performing clerical work in a medical setting, affording an opportunity to gain familiarity with medical terminology, forms and procedures applicable to the support level? Yes / No If "Yes," please provide details including, but not limited to, employers, dates of employment, and job duties. If "No," type N/A.
2. Describe your level of understanding of medical terminology based on your past roles and/or education. If "None", please type "N/A".
3. Please select the amount of work experience you have performing medical clerical work:

• No experience
• Less than 1 year
• 1 - 2 years
• 2 - 3 years
• 3 or more years

Physical Demands And Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

Employee will need the ability to sit and work in any area that is offered during outreach clinics. This can sometimes mean cold or warm areas, as well as less than ideal sitting and physical workstations.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

Other Considerations

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may