Customer Service Representative

One of the fastest-growing HOA management companies in Northern California is looking for a full-time onsite Customer Service Representative to join our team in Brentwood, CA! Common Interest Management Services is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding servicecome join our team! At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities! Pay range from $20- $22/hour per year, direct experience highly considered. You will be a part of our Administrative and Customer Service Team providing administrative support and customer service for multiple homeowners' associations, working with the Community Association Managers and Senior Management staff. Tracking work orders, violations, and architectural applications and filing. Preparing meeting documents, maintaining reports, and managing correspondence. Greeting clients, responding to calls and emails, and distributing keys and remotes. Utilizing Microsoft Office, Outlook, and Teams for daily communication and task management while learning and efficiently using our HOA Management platform. Ability to drive locally, on occasion. Working full-time in office, Monday through Friday from 8:00am to 4:30pm