Part-Time Customer Relations Specialist, Idyllwild-Pine Cove

Part-Time Customer Relations Specialist

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Part-Time Customer Relations Specialist

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. $19.80 - $25.00 an hour dependant on experience This position may be eligible for overtime pay based on business needs. Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities Present a professional, confident and enthusiastic image to develop trusting relationships with all customers Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/. Qualifications

Minimum of 3 years of experience in a customer service role Minimum of a High School diploma or GED preferred Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, citizenship or immigration status, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

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Location:: Idyllwild-Pine Cove
Category:: Office And Administrative Support Occupations

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