Receptionist/Administrative Assistant

Unmatched Comp Time Policy: Hours worked over 40 in a week are paid at the usual hourly rate or can be banked as additional PTO. At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. The Receptionist/Administrative Assistant serves as the first point of contact for the firm, providing a professional and welcoming experience for clients, visitors, callers and staff. This role supports daily office operations by managing front-desk activities while also coordinating inbound and outbound shipments related to engineering projects, office supplies, and technical documents. The ideal candidate is organized, courteous, detail-oriented, and comfortable balancing administrative and logistical responsibilities in a professional engineering environment while maintaining a customer-service mindset and a professional demeanor.

Core Responsibilities for the Role

Receptionist & Front Desk

• Greet visitors, clients, and vendors in a professional and friendly manner
• Answer and route incoming phone calls; respond to general inquiries
• Receive, sort, and distribute mail and deliveries
• Maintain a clean, organized, and professional reception area
• Coordinate visitor access, meeting room reservations, and office calendars
• Provide general administrative support to office staff as needed
• Shipping & Receiving
• Receive, log, and distribute incoming shipments, including plans, project materials, equipment, and supplies
• Prepare outgoing shipments using courier services (FedEx, UPS, USPS, freight, etc.)
• Package documents and materials securely
• Track shipments and resolve delivery issues with carriers
• Maintain shipping records, tracking numbers, and delivery confirmations
• Coordinate with project teams and internal departments to ensure timely and accurate delivery of materials

Administrative Support

• Assist with document scanning, copying, filing, and data entry
• Support project documentation and processes as directed
• Follow company policies for record retention, confidentiality, and safety

Qualifications, Skills, and Competencies:

Education/ Skills

• High school diploma or equivalent required; additional administrative training preferred
• 2+ years of experience in a receptionist or administrative support role
• Experience with shipping and receiving or logistics coordination preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and prioritize effectively

Physical & Work Requirements

• Ability to lift and move packages up to approximately 3040 lbs
• Ability to sit, stand, and walk throughout the workday
• Comfortable working in an office environment.

Why Would a Candidate Want This Job?

At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to:

• Medical, dental, vision, life, and disability insurance
• Generous paid time off
• 401(k): 50% match of contribution up to 6%
• Professional development opportunities including in-house training
• Paid professional organization membership and professional licensure

For more information, visit our website at www.horrocks.com

Equal Opportunity Employer including disability and protected veteran status

About Horrocks

Founded over 55 years ago, Horrocks has a long-standing history of delivering exceptional infrastructure solutions. At the heart of our company is a commitment to providing essential resources for communities and improving quality of life through innovative and forward-thinking engineering practices. Our teams of dedicated professionals deliver high-quality results on every project and are driven by a culture of service. With our slogan "What we do matters," we strive to make a meaningful difference in the world through our work. Our approach is holistic, taking into consideration all aspects of a project to ensure it meets the needs of the present while preparing for the future. We invest in our people and culture, recognizing that our success is dependent on the talents and dedication of our team. At our firm, we don't just build infrastructure we build better communities. Apply Now

Our Hiring Process

Stage 1: Applied

Stage 2: Initial Screening

Stage 3: 1st Interview

Stage 4: Offer

Stage 5: Hired

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