Company Description

At R.O.B.O., we specialize in rapid support, preventive maintenance, and performance optimization for warehouse and factory robotics systems. We serve fulfillment centers, e-commerce warehouses, retail and grocery distribution hubs, and mid-size manufacturers. Our mission is to minimize downtime and maximize uptime by delivering onsite and remote robotics troubleshooting, preventive maintenance plans, and performance analytics dashboards. With a focus on reliability in automation, we ensure that robotics operations run smoothly, efficiently, and at scale.

Job Title: Robotics Operations Coordinator/Field Service Engineer Location: Perris, CA

Responsibilities:

1. Troubleshooting & Repair Troubleshoot and rectify hardware errors on bots in the maintenance cage. Replace defective or worn-out parts in robots and ensure proper reassembly. Assist in root cause analysis and support escalation to maintenance manager when required. 2. Preventive & Corrective Maintenance Carry out daily, weekly, and monthly preventive maintenance tasks as per checklists. Support corrective actions to minimize downtime and optimize system reliability. Maintain proper documentation of all maintenance work performed. 3. Inventory & Documentation Update the site inventory list for parts consumed and received (pre/post consumption). Record work orders, part replacements, and maintenance logs. 4. Collaboration & Support Coordinate with the field team and remote support team during debugging and correction activities. Escalate recurring failures or unresolved issues to the Maintenance Manager.

Skills & Qualifications: Diploma / Associate Degree in Mechanical, Electrical, or Mechatronics Engineering. 1-2 years of hands-on experience in industrial automation, robotics, or manufacturing maintenance, preferred. Strong troubleshooting skills with electromechanical systems. Familiarity with AMRs/AGVs preferred. Ability to read technical manuals, wiring diagrams, and assembly drawings. Basic knowledge of Linux / automation software is an advantage. Good communication and teamwork skills. Ability to communicate in Mandarin & English (Bilingual) will be given preference. Willingness to work in shifts to support 24/7 operations.